Track Your Order

When your order ships, we email you a tracking link. Click it to see where your package is and when it's expected. Orders ship within 1–2 business days. After that, delivery usually takes 5–9 business days.

You can also check your order status through the link in your order confirmation email.

Can't find the tracking email?

• Check your spam, junk, and promotions folders.
• Search your inbox for your order number or "Strydex".
• Look at your order confirmation to make sure the email address is correct.

Still no tracking link?

If you haven't received a tracking link within 5 business days of placing your order, email us at info@wiseesupports.com with your order number. We'll look it up and send it to you.

Tracking hasn't changed in a while?

Tracking can pause for a few days while a package moves between carriers. If yours hasn't updated for a week, or it says delivered and you can't find it, email us with your order number and we'll look into it with the carrier.