Privacy Policy

Last updated: September 27, 2026

This policy explains how Strydex collects, uses, and shares your personal information when you visit or buy from our store. The store is operated by [Company legal name and address — to be added]. Questions? Email us at info@wiseesupports.com.

What we collect

  • Device information. When you visit the site, we automatically collect things like your browser, IP address, time zone, the pages and products you view, and how you got to our site. We collect it through cookies, log files, and pixels.
  • Order information. When you buy or try to buy, we collect your name, billing and shipping address, email, phone number, and payment details. Card details are handled by our payment processor and aren't stored by us.
  • Messages. What you send us when you email us.

How we use it

  • To process, ship, and deliver your order, and to handle returns and refunds
  • To answer your questions and send order updates
  • To screen orders for fraud
  • To send you marketing emails, only if you signed up. You can unsubscribe at any time.
  • To improve the site and measure how our ads perform

Who we share it with

  • Shopify, which runs our store and processes data on our behalf. See Shopify's privacy policy.
  • Payment processors, our supplier, and shipping carriers, to complete and deliver your order
  • Advertising and analytics partners, such as Meta (Facebook and Instagram) and Google, through cookies and pixels
  • Authorities, when the law requires it or to protect our rights

We don't sell your personal information for money. But using advertising cookies and pixels, like the Meta Pixel, to show you ads may count as "selling" or "sharing" under some state privacy laws. You can opt out at any time on our Your Privacy Choices page.

Cookies and ads

You can block or delete cookies in your browser settings. You can also limit ad personalization in your Facebook ad settings and through the Digital Advertising Alliance. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale or sharing. We don't respond to "Do Not Track" signals.

Your privacy rights

Depending on where you live, including California and other states with privacy laws, you have the right to:

  • know what personal information we have about you and get a copy
  • ask us to correct or delete it
  • opt out of the sale or sharing of your information and of targeted advertising
  • not be treated differently for using these rights

To use them, go to Your Privacy Choices or email us at info@wiseesupports.com. We may need to confirm your identity first. You can also let an authorized agent make a request for you. If we turn down a request, you can appeal by replying to our answer.

How long we keep it

We keep order information as long as we need it for your order and for our tax and accounting records, unless you ask us to delete it and the law allows it.

Children

Our store is meant for adults. We don't knowingly collect personal information from children under 13. If you think a child has given us information, email us and we'll delete it.

Changes

We may update this policy when our practices or the law change. The date at the top shows the latest version.

Contact

Strydex
[Company legal name and address — to be added]
Email: info@wiseesupports.com